Sales Cloud is optimized to ensure every aspect of the sales process is informed by clear data and streamlined to boost operational efficiency. Beginning with prospects, Einstein AI automatically captures data for fast, valuable insight needed to develop optimal forecasting. Fully own the way you communicate with and track customers and prospects to promote winning strategies. Sales Cloud also gives you the power to easily create customized applications to automate business processes and increase productivity.
Field Service Lightening
Manage schedules, equipment, and work orders all in one application. Fully connected with Salesforce, you can draw data from key objects across the platform to develop fast, efficient work orders for all your projects. The Field Service Lightning mobile application gives your mobile workforce the full power of on-site job management by providing your field team with all essential project details in real time. Equipped with smart scheduling and tracking features, Field Service Lighting will ensure you have the exact crews, equipment, and other tools you need. Field Service Analytics provides managers and dispatchers with easy, real-time view of operational performance and KPIs. Easily drill into all your data from multiple systems to isolate such issues and prevent further problems.
A fully mobile self-service solution, B2B Commerce provides customers with an easy, efficient online shopping experience. B2B Commerce lets you streamline day-to-day functions like stocking, ordering, and distribution all within one system. All of these functions can also be customized to suit specific needs no matter what industry you’re a part of. Specifically designed for B2B operations, you’ll be able to tackle key operations like account hierarchies, contract pricing, reorders, and custom catalogs with enhanced efficiency.
CPQ & Billing
Salesforce CPQ and Billing lets you fully streamline the entire sales experience by providing your staff with visibility across the whole customer lifecycle from quote to retention. Configure, price, and quote opportunities in a fluid customer lifecycle with no redundant steps. Automate billing and payments for fast invoicing and cash collection. Easily launch your products using subscription, one-time, or usage-based pricing models.